Privacy Policy

Your privacy is important to us. This policy outlines how Powland collects, uses, and protects your personal information.

Last updated: January 2024

1. Information We Collect

Personal Information

We may collect the following personal information:

  • Contact details (name, email, phone number, address)
  • Company information and business requirements
  • Technical specifications and project details
  • Communication preferences and interaction history

Technical Information

We automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and usage patterns to improve our services and user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

Provide EV charging solutions and services
Process inquiries and quotations
Deliver custom manufacturing services
Provide technical support and maintenance
Send product updates and industry news
Improve our products and services
Comply with legal obligations
Analyze usage patterns and preferences

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

Trusted third-party service providers who assist us in operating our business, conducting services, or serving our customers, provided they agree to maintain confidentiality.

Legal Requirements

When we believe disclosure is necessary to comply with law, enforce our site policies, or protect our or others' rights, property, or safety.

Business Transfers

In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

4. Data Security and Retention

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

SSL encryption for data transmission
Regular security audits and updates
Access controls and authentication
Employee training on data protection

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal information
Portability: Request transfer of your data
Restriction: Request limitation of processing
Objection: Object to certain processing activities

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.

Types of Cookies We Use:

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how visitors interact with our website
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. International Data Transfers

As a global EV charging manufacturer with operations in China, Thailand, and planned expansion to Poland, we may transfer your personal information across borders to provide our services effectively.

We ensure that any international transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information during such transfers.

8. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Email: privacy@powland.com
Phone: +86-XXX-XXXX-XXXX
Address: Powland EV Technology Co., Ltd.
[Company Address]
China

Response Time

We will respond to your privacy-related inquiries within 30 days of receipt. For urgent matters, please indicate the urgency in your communication.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

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